Synergy Car Leasing’s vision and commitments on ESG
By formalising our Environmental, Social and Governance (ESG) goals, our aim is to ensure that our ESG strategy remains front of mind as we continue to deliver on our key priorities. We recognise the challenge and the opportunity ahead of us as we strive to make a positive contribution to the local community and across the UK, as we continue to build a strong organisation.
To receive a copy of our full ESG Strategy, please get in touch.
Our ESG Strategy
Our Purpose
To deliver amazing journeys for our customers, our people, our suppliers and our partners.
Our Strategy
To deliver an excellent leasing experience to all our clients through best-in-class customer service, industry knowledge and quality customer communications.
Our Objectives
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Environmental
- To advocate for sustainability
- Optimise our inputs
- Reduce our outputs
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Social
- Provide an excellent place to work for all our people
- Positively impact the communities around us
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Governance
- To deliver fair value to all our customers, people, suppliers and partners
- To responsibly manage future risks and opportunities
Result
Responsible economic growth and prosperity
Our Mission
To be a Top 5 UK leasing broker, recognised as consistently delivering the best-in-class customer experience for our business and personal clients.
The commitment underpins our approach to Environmental, Social and Governance (ESG). Our standards are:
- Deliver sustainability for a better future
- Provide a great place to work for everyone
- To deliver fair value
Synergy Car Leasing was founded in 2006 to deliver an excellent leasing experience to all our clients. We continue to achieve this through industry knowledge and quality customer communication.
Our customer service focus remains at the heart of our business. This is evidenced by our Feefo 10 Years of Excellence Award, for a decade of best-in-class customer service, as well as our “world class” net promoter score (NPS), meaning that our customers are highly likely to recommend Synergy.
Our Values :
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Customer Commitment
We’re passionate about delivering an excellent customer experience to our clients.
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Communication
We communicate in a professional, relevant and timely manner.
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Consistency
We are a determined and focused team, committed to consistently delivering quality results. We take responsibility and go the extra mile.
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Energy
We work with energy, passion and enthusiasm.
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Integrity
We act with honesty and integrity at all times. We’re trusted by our clients, people, partners and suppliers. We behave with understanding and humility.
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Best Outcomes For All
We work together as a team to deliver best outcomes for customers, our people, suppliers and partners. We live and breathe these values in everything we do.
To receive a copy of our full ESG Strategy, please get in touch.
Environmental
Our commitment
To deliver sustainability for a better future
At Synergy, we are committed to ensure we limit our impact on the environment and address climate change for our clients, our people, our partners and suppliers, and our planet. Our team recognise that everyone has a role to play, and it is our responsibility to ensure the ecosystems we develop are sustainable. To ensure that we act responsibly throughout our business operations, we have developed and monitor an Environmental Management System (EMS) which we review annually.
Our Objectives
To deliver on our commitment to these goals, we have developed a comprehensive package of programmes so that we can:
- Advocate for sustainability
- Optimise our inputs
- Reduce our outputs
We have set ambitious targets to reduce our environmental footprint and we rigorously examine our policies and practices to ensure consistency across all parts of our business.
We believe that sustainability should be an important consideration in all our business decisions. We communicate our environmental aim clearly and encourage and support our people, customers, partners and suppliers to align with them.
Social
Our commitment
To provide a great place to work for everyone
In 2015, the United Nations Sustainable Development Goals (SDGs) were adopted by the 193 Member States in a bid to ensure prosperity for all by 2030. Business engagement with the SDGs opens business opportunities, whilst finding shared value for the communities where we all live and work.
We focus our recruitment policies on finding high calibre people who align with our values. We offer training and development opportunities to provide long and fulfilling careers at Synergy.
In order to maximise our social impact, we are focusing on the following four SDGs where we are confident we can make the greatest contribution:
3.Good Health and Wellbeing
5.Gender equality
8.Decent work and economic growth
9.Reduced inequalities
Our Objectives
- Provide an excellent place to work for all our people.
- Positively impact the communities around us.
We are committed to growing a great team of people to work in a highly motivated and supported workplace, in order to deliver for our clients and support the local communities around us.
Governance
Our commitment
To operate transparently and responsibly in all that we do
Synergy is committed to the highest standards of corporate governance. Our board of directors is responsible for ensuring that we have the structure, strategy and people to deliver corporate governance that is effective, visible and transparent.
This includes not only complying with corporate governance codes and best practice, but also adopting strong risk management processes, robust anti-corruption policies and an ethical approach to both the spirit and the letter of the law in general (including tax law).
Synergy is authorised and regulated by the Financial Conduct Authority (FCA), and we have robust internal measures and monitoring systems, as well as training, to maintain and drive the required standards.
Our approach to strong corporate governance brings key benefits. Firstly, it aligns us all with our company values, and encourages the same positive behaviour from employees. Secondly, there is a clear and demonstrable link between organisational governance and rapid decision making for improved performance. Our approach to good corporate governance is core to who we are and also supports our performance, ensuring longevity and helping deliver more value to our customers.
Our Objectives
- To deliver fair value to all our customers, people, suppliers and partners.
- To responsibly manage future risks and opportunities
We believe that operating transparently and responsibly in all that we can do is the only way to run a successful business. Our approach to governance is at the very core of who we are and what we stand for as a business.
Environmental, Social and Governance Summary
We’re committed to enhancing our positive impact through the development of a robust, clear and concise ESG strategy. Within each area, we’ve outlined clear objectives which aim to focus our efforts. This ensures that we are able to maximise our impacts by focusing on the key areas where we can engage and influence our stakeholders. Our objectives are thought through, aligned to our company values, and support the UN SDGs, so we can best use our skills and experience to work towards building prosperity for all.
We have a clear roadmap ahead of us. We look forward to delivering on our commitments to build prosperity and to deliver amazing journeys for our customers, our people, our suppliers and partners.
To receive a copy of our full ESG Strategy, please get in touch.